Tiger Bets FAQ — Your questions, answered

No, each person is allowed only one Tiger Bets account. Having multiple accounts is a violation of Tiger Bets' terms and may result in all associated accounts being suspended. If you're experiencing any issues with your account, please contact our support team rather than creating a new one.

Tiger Bets' KYC (Know Your Customer) process is in place to protect your account and prevent fraud. Verification is typically required before your first withdrawal or when withdrawing above a certain amount. Simply upload a copy of your National ID or passport along with a selfie to complete KYC. Verification usually takes 24–48 hours.

Yes. After logging in to your Tiger Bets account, you can update your email address and mobile number under Profile Settings. For security purposes, you'll need to verify your identity before the changes take effect — a confirmation code will be sent to your current email or mobile number.

Yes. If your Tiger Bets account has been inactive for an extended period, it may be deactivated. In that case, email support@tigerbets.app or reach out via live chat. Once your identity is verified, your account will be reactivated with your full balance and history intact.

Tiger Bets currently supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT (crypto). Mobile banking options are the most convenient and instant for users in Bangladesh. More payment methods are planned for the future.

The minimum deposit at Tiger Bets is ৳300 and the minimum withdrawal is ৳500. The maximum daily deposit limit depends on your account's verification level. Higher limits apply to fully KYC-verified accounts.

Withdrawals to bKash, Nagad, or Rocket are typically processed within 15 minutes to 24 hours. USDT withdrawals may take 1–3 hours depending on the blockchain network. Completing your KYC verification before your first withdrawal will speed up all future withdrawals.

Tiger Bets does not charge any deposit fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees. Contact your payment provider for details.

If your withdrawal has been pending for more than 24 hours, first confirm that your KYC verification is complete and that the mobile number on file is correct. If the issue remains, contact us via Live Chat or email support@tigerbets.app with your transaction ID.

After signing up on Tiger Bets, you'll receive a 100% welcome bonus on your first deposit. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. No promo code is needed at registration — the bonus is added automatically on your first deposit.

This is one of the most frequently asked bonus questions on Tiger Bets FAQ. Bonus funds cannot be withdrawn directly — the wagering requirements must be met first. Typically, after betting 5–10 times the bonus amount, the bonus converts to your real balance and becomes withdrawable. Full terms and conditions are listed on each individual offer page.

Tiger Bets offers reload bonuses for active members every week. Depositing on specific days (usually Monday or Wednesday) gets you an additional percentage bonus. Log in to your Tiger Bets account and visit the Promotions page for current rates and full details.

Every bet you place on Tiger Bets earns you loyalty points — the more you bet, the more points you accumulate. You can redeem those points for bonus credits, free bets, or special rewards. Full details are available in the Loyalty section of your Tiger Bets dashboard.

Tiger Bets offers betting on over 30 sports, including cricket, football, kabaddi, tennis, badminton, and basketball. Cricket is the most popular choice among Bangladeshi users — especially Bangladesh national team matches, the IPL, BPL, and T20 World Cup. Over 500+ events are available daily.

Tiger Bets' live betting feature lets you place bets at real-time odds while a match is in progress. Odds shift as the game unfolds, so quick decision-making is key — some markets are only open for a short window. Log in to your Tiger Bets account and head to the Live section to get started.

Once a bet is confirmed, it generally cannot be cancelled or changed. However, Tiger Bets offers a Cash Out option on select matches, allowing you to lock in a partial or full return before the match ends. Cash Out availability depends on the specific match and market.

A parlay bet lets you combine multiple match outcomes into a single wager. If all your predictions are correct, the payout is significantly higher since the odds multiply together. Tiger Bets allows up to 12 selections in a single parlay. Simply select multiple events on your bet slip and the parlay option will appear automatically.

If a match is cancelled or left unresolved, Tiger Bets will generally void the bet and refund the full stake. For parlay bets, the cancelled selection is removed and the remaining selections are used to settle the bet.

Yes. Tiger Bets uses 256-bit SSL encryption to keep all your personal and financial information secure. Your password is never stored in plain text — it is encrypted using a strong hashing algorithm. Tiger Bets will never sell your information to third parties.

After logging in to Tiger Bets, go to Profile > Security Settings > Two-Factor Authentication. You can enable 2FA via SMS OTP or the Google Authenticator app. Once active, every login will require your password plus a one-time code, significantly improving your account security.

Tiger Bets automatically sends an email or SMS alert when a suspicious login is detected. If you believe someone else has accessed your account, change your password immediately, log out of all devices, and contact us at support@tigerbets.app. Tiger Bets will investigate promptly and take the necessary action.

Download the Tiger Bets Android APK directly from our Download Page available for download. iOS users can install it as a Progressive Web App (PWA) by selecting "Add to Home Screen" in Safari. Even if it's not listed on the Google Play Store or Apple App Store, downloading directly is completely safe.

To install the APK on Android, go to Settings > Security > Unknown Sources and enable it. Then open the APK file and tap Install. Once the installation is complete, remember to turn Unknown Sources back off. If you run into any issues, check your storage — you'll need at least 100MB of free space.

If the Tiger Bets app is running slowly, start by checking your internet connection — a 4G or stable Wi-Fi connection works best. Clear the app cache (Settings > Apps > Tiger Bets > Clear Cache) and make sure you're on the latest version. If the issue persists, try uninstalling and reinstalling the app.